Contact Us
Frequently Asked Questions
FAQs

Company info

+ Icon FAQ lipo battery
Where are you located?

Our headquater is in China, we were located in Shenzhen City from 1994 to 2021, and moved to Dongguan city in end 2021.

+ Icon FAQ lipo battery
Can I visit your office and production line?

We would love to welcome you! Please contact our sales represenative in advance before visiting.

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Do you have your own factory?

Yes, we build our own factory in Dongguan city, nearby our headquater office; the production line is 20,000 square meters.

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Whats kind of batteries do you offer?

We mainly offer lithium polymer battery, cylindrical lithium battery, LiFePO4 battery and dry battery.

+ Icon FAQ lipo battery
What kind of certificates does your factory have?

ISO9001, ISO14001

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Do you have R&D team?

Yes, strong R&D is one of our advantages; we have a in house R&D team with more than 20 engineers, focus on R&D of raw material, battery cell and BMS technology.

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Do you provide OEM service?

No, we have our own brand “Motoma” since 1994, we focus on produce “Motoma” batteries.

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What’s your brand positioning?

First class high quality is we insist and pursue since 1994, Motoma batteries,“ Motoma” brand has been tested by the market for 30 years and still stands strong.

Lithium Polymer battery

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Do you protect clients’ IP?

Yes, always, please feel free to send NDA to us to sign it.

+ Icon FAQ lipo battery
Are you battery pack factory?

No, we are origin manufacturer of lipo battery, from raw material to battery cell and battery pack.

+ Icon FAQ lipo battery
Do you have agents of lipo battery?

No, because lipo battery is customized product, instead of standard product, so we service clients on lipo battery via our own sales team.

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What’s the warranty time of your lipo battery?

Same as the rule in lipo field, it’s 12 months.

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How many models of lipo battery do you have?

Till now, we have over 500 molds, and thousands of battery models have been derived; this quantiy is raising.

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What kind of certificates do your lipo batteries comply to?

Many, such as UN38.3, MSDS, CB (IEC62133-2:2017), CE, ROH, UL1642, UL2054, CB, KC, BIS... For some mature models, we already have above certificates.

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Except visting you, any other chance we can meet your team?

Yes, we can meet in exhibitions, Motoma has been attending some exhibitions for many years, such as CES in the USA, KES in Korea, Canton Fair in Guangzhou City, China; also, our sales team visit both local and overseas key clients regularly every year.

LiFePO4 battery

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Can I be your agent of LiFePO4 battery?

Motoma provides powerful support to our agents, now we already have agents in more than 10 contries, the rule is one contry one agent. For the contires we don’t have agents, warmly welcome to be our agent; please cntact our sales team to disucss the details.

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Do you have offices in other countires?

Yes, we have branch offices in Dubai, The United Arab Emirates, Netherlands and Portugal. These sales branch focus on business and technical services of Motoma LiFePO4 batteries.

+ Icon FAQ lipo battery
What’s the meaning of BMS?

It’s a Battery Management System (BMS): an electronic system used to manage and protect rechargeable batteries.Its main functions include:
1.Balancing: the charge across multiple cells in a battery pack.
2.Monitoring: voltage, current and temperature.
3.Estimating the State of Charge (SoC) and Stage of Health (SoH) of the battery.
Processing: the battery from unsafe conditions, like overcharging or overheating.

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Is the Motoma Lithium battery provided with a BMS?

Yes, all Motoma lithium battery coming with interlligent BMS.

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I have my own inverter, can I use Motoma battery?

Yes, Motoma battery is compatible with most of inverter protocols on hte market, you can choose the corresponding protocol to use.

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What’s the life span (expected life) of Motoma battery?

With proper usage, Motoma battery can live up to 15 years.